Assessment Development
It is often said that if it’s worth teaching, it’s worth testing. But how easy is it to do so? Do any of these statements fit your organization?
- I need a way to make sure my sales staff and channel partners have full knowledge of the products and services they are selling.
- I need to know my support team and customers are fluent in the installation, use, and maintenance of our products.
- My employees must prove they have successfully completed continuing education to maintain their professional credentials.
- I must be able to demonstrate that my employees understand the rules, regulations, and ethics of our industry.
If any of these statements apply to you, you may need an assessment or certification program mapped to your performance improvement goals.
Lionbridge can help you design and create appropriate tests and certification programs to accurately gauge the knowledge and performance level of your target audiences.
Lionbridge has more than 12 years of content development experience, including the creation of criterion-referenced knowledge checks and assessments across multiple content types, learning objectives, and learning environments.
Lionbridge IDs (Information Designers) work with subject matter experts to analyze learning goals, type of content, need for assessment, audience, and learning environment and to define an appropriate assessment strategy. The end result? Valid criterion-referenced exams that map to measurable, objective performance criteria.
Assessing performance and certifying expertise can be critical to ensuring your employees, customers, and channel partners have the right skills and knowledge to be successful. Lionbridge can help you establish an appropriate assessment or certification to meet your needs.
Contact us to learn more.